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Durham County officials juggle coronavirus, cyberattack response

Durham County has been hit with a one-two punch: the COVID-19 pandemic and a significant ransomware cyberattack. In a special virtual meeting on Friday, the Durham Board of Commissioners discussed the county’s progress on tackling both issues. 

County officials are working to slow the spread of the virus, which has infected 102 Durham County residents so far. Public health officials are tracing any individuals who have been in contact with those who have tested positive for the coronavirus.     

Officials are also taking precautions themselves. They relocated from the Broad street office to Durham’s Health and Human Services building, which allows enough office space for them to maintain social distancing. Leslie O’Connor, Emergency Management Division Chief, said COVID-19 screenings are also taking place in the building.

Commissioners pushed for increased caution when it comes to social distancing. Gov. Roy Cooper issued a statewide stay-at-home order on Friday, and the city of Durham’s order from Mayor Steve Schewel went into effect Thursday. Gatherings of more than 10 people are banned. The commission approved an emergency measure that allows chair Wendy Jacobs to enforce the orders. 

During the meeting, Commissioner Heidi Carter said she wants a stricter ruling on social gatherings. “We’re not hammering this bloody virus hard enough if there’s a provision in our order to allow 10 people to be together still,” she said. 

While managing the county’s COVID-19 response, county officials are also working to manage the repercussions of the ransomware cyberattack on city and county governments on March 6. It happened just days after the first case of coronavirus was confirmed in North Carolina. 

“This has been an all-hands-on-deck exercise, working 24-hour shifts and weekends to restore resources here in the county,” said Greg Marrow, the county’s chief information officer.

The attack left the county with a hefty clean-up job. The county’s email system was back up and running as of Friday. Marrow said the IT team has successfully reinstalled software on all county computers and laptops and scanned over 2 million documents across 300 servers and 800 databases. However, there’s still a significant amount of work to be done: The IT team estimates the number of documents that need to be scanned will reach into the terabytes. 

Marrow warned residents to be extremely cautious when clicking on links or opening websites about COVID-19 to prevent future attacks from happening. 

“Hackers are having a field day around the country taking advantage of the panic going on right now, so we all need to be mindful of that,” he said.

The county will hold a press conference on March 28 at 2:00 p.m. in the county chambers, where commissioners will  discuss Cooper’s executive order to stay at home.

Top photo: Screenshot of the virtual Board of Commissioners meeting on Friday, March 27. 

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